Return Policy
We want you to be completely satisfied with your purchase
7-Day Returns
Returns are available up to 7 days after product delivery
Free Return Shipping
We cover return shipping costs for all eligible returns
Return Eligibility
Products can only be returned under the following conditions:
- If you receive a defective product
- If you receive a damaged product
- If the wrong item is delivered
2. Return Conditions
To be eligible for a return:
- The product must be unused and in its original condition.
- The product must be returned with original packaging, tags, and invoice.
- The return request must be raised within [7 days] of delivery.
- Clear photos or videos of the defective/damaged product must be provided as proof.
3. Non-Returnable Items
- Used or damaged items (not caused during delivery)
- Products without original packaging
- Return requests made after the return period
How to Return
How to Return
- Raise a return request through your account.
- Email us with your order number and reason for return.
Once we receive your request, our team will guide you through the next steps.
Return Conditions
- Items must be in original condition with tags attached
- Returns must be initiated within 7 days of delivery
- Original packaging must be included
- Proof of purchase required
- Items must be unworn and unused
Note: We only accept returns for products that are received damaged or have a manufacturing defect.
To start a return, you can contact us at drrteleservices@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions At : drrteleservices@gmail.com
Order Cancellation Policy
Please be aware that cancellations cannot be accepted once your order has been dispatched from our fulfillment center. We strive to process orders quickly to get your products to you as soon as possible.