Return Policy
We want you to be completely satisfied with your purchase
7-Day Returns
Returns are available up to 7 days after product delivery
Free Return Shipping
We cover return shipping costs for all eligible returns
Return Eligibility
Products can only be returned under the following conditions:
- If you receive a defective product
- If you receive a damaged product
- If the wrong item is delivered
2. Return Conditions
To be eligible for a return:
- The product must be unused and in its original condition.
- The product must be returned with original packaging, tags, and invoice.
- The return request must be raised within [7 days] of delivery.
- Clear photos or videos of the defective/damaged product must be provided as proof.
3. Non-Returnable Items
- Used or damaged items (not caused during delivery)
- Products without original packaging
- Return requests made after the return period
How to Return
How to Return
- Raise a return request through your account.
- Email us with your order number and reason for return.
Once we receive your request, our team will guide you through the next steps.
Return Conditions
- Items must be in original condition with tags attached
- Returns must be initiated within 7 days of delivery
- Original packaging must be included
- Proof of purchase required
- Items must be unworn and unused
Note: We only accept returns for products that are received damaged or have a manufacturing defect.
To start a return, you can contact us at drrteleservices@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions At : drrteleservices@gmail.com
Privacy Policy for DRR Teleservices
At DRR Teleservices, we prioritize the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website ("Site"). By using our Site, you agree to the terms of this Privacy Policy. Please read it carefully.
Changes to the Privacy Policy
We may update this Privacy Policy at any time. To stay informed of any changes, we encourage you to review this policy periodically. By continuing to use our website after changes are made, you consent to those changes. If you disagree with any changes, you should stop using the Site and contact us.
Information We Collect
To access certain features of the Site, such as making purchases, you will need to provide personal information. The types of information we collect include:
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Personal Information: When you register, make purchases, or subscribe to our newsletters, we collect your name, email address, phone number, billing and shipping address, and payment information.
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Automatically Collected Information: We automatically collect certain information about your use of the Site, such as your IP address, device type, browser type, and pages visited. This information helps us improve the Site and offer a better user experience. We also use cookies, web beacons, and similar technologies to gather this data.
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Third-Party Information: If you invite someone to join DRR Teleservices, we will collect their name and email address to process the invitation and confirm any qualifying referrals.
How We Use Your Information
We use the personal information we collect for the following purposes:
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Order Fulfillment: To process and deliver your orders and provide customer support.
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Marketing and Communication: To send you promotional emails, newsletters, and personalized offers. You can opt out of these communications at any time by following the unsubscribe link in the emails or by adjusting your preferences in your account.
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Website Improvement: To analyze and improve the functionality of the Site and provide you with a better shopping experience.
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Referral Program: To track and confirm qualifying referrals from your invitation.
We may share your information with third-party service providers to facilitate services like order fulfillment, website hosting, and email communication. These providers are required to handle your information securely and only for the purposes for which they were engaged.
Sharing Your Information
We will not sell, rent, or share your personal information with third parties except as described in this Privacy Policy. We may disclose your information in the following circumstances:
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With Service Providers: To third-party service providers who assist in operating the Site or processing transactions, such as payment processors, shipping companies, and marketing partners.
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With Affiliates: We may share your data with our parent company, subsidiaries, or affiliates for operational purposes.
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In Business Transfers: If DRR Teleservices undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
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For Legal Compliance: We may disclose your personal information in response to legal requests, such as subpoenas, court orders, or to comply with other legal obligations, or when necessary to protect our rights or prevent fraud.
We do not sell your personal data to third parties for their direct marketing purposes.
How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of Secure Socket Layer (SSL) technology for encrypting sensitive data like credit card information.
However, no data transmission over the Internet is completely secure, so while we strive to protect your personal information, we cannot guarantee complete security.
Your Rights and Choices
As a U.S. resident, you have the following rights regarding your personal information:
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Access and Correction: You can request access to or corrections of your personal information by logging into your account or contacting us.
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Opting Out of Marketing Communications: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or adjusting your communication preferences in your account.
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Do Not Track Signals: Some web browsers have a "Do Not Track" feature that signals websites to stop tracking your online activities. We currently do not respond to these signals.
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California Privacy Rights (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request:
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Access to the personal data we have collected about you.
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Deletion of your personal data (subject to certain exceptions).
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Information on whether your personal data has been sold or shared with third parties.
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To opt out of the sale of your personal data (if applicable).
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For more information or to exercise your rights under the CCPA, please contact us at drrteleservices@gmail.com
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience and improve the functionality of the Site. Cookies help us remember your preferences, track your activity on our Site, and provide personalized content and advertising.
You can manage cookie preferences through your browser settings, but please note that disabling cookies may limit your ability to use certain features of the Site.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Accessing and Updating Your Information
If you are a registered user, you can access and update your personal information, preferences, and marketing communications choices by logging into your account or contacting us at drrteleservices@gmail.com
Children's Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
DRR Teleservices
Email: drrteleservices@gmail.com
Phone: [9971523408]
Address: [F 54 ,Kunwar Singh Nagar Nangloi New Delhi 110041 ,India]
This Privacy Policy complies with U.S. privacy laws and is designed to provide transparency regarding how we handle your personal data. Let me know if you need further modifications or additional clauses!