Return Policy

We want you to be completely satisfied with your purchase

7-Day Returns

Returns are available up to 7 days after product delivery

Free Return Shipping

We cover return shipping costs for all eligible returns

Return Eligibility

Products can only be returned under the following conditions:

  • If you receive a defective product
  • If you receive a damaged product
  • If the wrong item is delivered

2. Return Conditions

To be eligible for a return:

  • The product must be unused and in its original condition.
  • The product must be returned with original packaging, tags, and invoice.
  • The return request must be raised within [7 days] of delivery.
  • Clear photos or videos of the defective/damaged product must be provided as proof.

3. Non-Returnable Items

  • Used or damaged items (not caused during delivery)
  • Products without original packaging
  • Return requests made after the return period




How to Return

How to Return

  1. Raise a return request through your account.
  2. Email us with your order number and reason for return.

Once we receive your request, our team will guide you through the next steps.

Return Conditions

  • Items must be in original condition with tags attached
  • Returns must be initiated within 7 days of delivery
  • Original packaging must be included
  • Proof of purchase required
  • Items must be unworn and unused

Note: We only accept returns for products that are received damaged or have a manufacturing defect.



To start a return, you can contact us at drrteleservices@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions At : drrteleservices@gmail.com



Terms of Service for DRR Teleservices

OVERVIEW
This website is operated by DRR Teleservices. Throughout the site, the terms “we”, “us”, and “our” refer to DRR Teleservices. By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.


SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use of the optional tools is at your own risk and discretion.


SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant or have any liability for any third-party materials or websites.
Please review third-party policies before engaging in any transactions.


SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting comments or feedback, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and use your comments in any medium.
We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice.


SECTION 12 - PROHIBITED USES

You may not use the site for unlawful purposes or to violate any rights of third parties. Prohibited uses include transmitting harmful code, engaging in harassment, and violating intellectual property rights.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the service will be uninterrupted, error-free, or secure. We are not liable for any losses or damages arising from your use of the service.


SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold DRR Teleservices harmless from any claims arising from your breach of these Terms of Service or violation of any rights.


SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will still apply.


SECTION 16 - TERMINATION

These Terms are effective unless terminated by either party. We may terminate your access at any time if you violate these Terms.


SECTION 17 - ENTIRE AGREEMENT

These Terms and any policies posted on our site constitute the entire agreement between you and us, superseding any prior agreements.


SECTION 18 - GOVERNING LAW

These Terms shall be governed by the laws of the United States.


SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time. It is your responsibility to review them periodically.


SECTION 20 - CONTACT INFORMATION

For any questions about the Terms of Service, contact us at:
Email: drrteleservices@gmail.com
Phone: +919971523408
Address: F 54  , Kunwar Singh Nagar  Nangloi New Delhi 110041 , India